1. Controller

PerfectShine Shop
Kriegsstraße 96
76133 Karlsruhe
Germany
Email: perfectshine.dv@gmail.com

2. Overview

We take the protection of your personal data seriously. We collect and use personal data only to the extent necessary to operate our online shop and process your orders. Your data is never sold to third parties.

3. Data we collect and why

Order data
When you place an order, we collect your name, delivery address, email address, and payment information. This data is processed to fulfill your order and the contract with you (Art. 6(1)(b) GDPR).

Contact data
If you contact us by email, we store your message and contact details in order to respond to your inquiry (Art. 6(1)(b) GDPR).

Technical data
When you visit our website, your browser automatically transmits technical information such as your IP address, browser type, and pages visited. We process this data to ensure the security and stability of the website (Art. 6(1)(f) GDPR).

4. Payment processing

Payments are processed by the following providers:

• Shopify Payments — Shopify International Ltd., Victoria Buildings, 1-2 Victoria Road, Dublin 2, Ireland
• PayPal — PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

Your payment data is transmitted directly to these providers. We do not store complete payment details on our systems. Each provider operates under its own privacy policy.

5. Shopify

Our store is built on Shopify (Shopify International Ltd., Dublin, Ireland). Shopify processes order and customer data as our data processor under a data processing agreement pursuant to Art. 28 GDPR. For details see: https://www.shopify.com/legal/privacy

6. Meta Pixel

We use the Meta Pixel (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland) to measure the effectiveness of our advertising and to show relevant ads on Facebook and Instagram. The Pixel collects data about your behavior on our website and transmits it to Meta.

This processing is based on your consent (Art. 6(1)(a) GDPR), which we request via our cookie banner on your first visit. You can withdraw your consent at any time through your cookie settings.

You can also manage your ad preferences directly: https://www.facebook.com/settings?tab=ads

7. Cookies

We use the following types of cookies:

• Technically necessary cookies: required for the shopping cart, checkout, and basic store functionality. These do not require your consent.
• Marketing cookies (Meta Pixel): used for ad targeting and campaign measurement. These require your consent, which we request via our cookie banner.

8. Data retention

• Order data: retained for 10 years as required by German commercial and tax law (§ 257 HGB, § 147 AO).
• Contact inquiries: deleted once the matter is fully resolved and no further communication is expected.

9. Your rights

Under the GDPR, you have the following rights:

• Right of access: you may request confirmation of whether we process personal data about you and, if so, what data.
• Right to rectification: you may request correction of inaccurate data.
• Right to erasure: you may request deletion of your data where this is legally permissible.
• Right to restriction: you may request that we limit the processing of your data.
• Right to data portability: you may request a copy of your data in a structured, machine-readable format.
• Right to object: you may object to processing based on legitimate interests.

To exercise any of these rights, contact us at: perfectshine.dv@gmail.com